ai78 Terms & Conditions

1 Introduction

Welcome to ai78, Bangladesh's trusted online gaming platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you, the user, and ai78. By registering an account, accessing any part of the website, or placing a wager, you confirm that you have read, understood, and agreed to these Terms in their entirety.

These Terms apply to all services offered on the ai78 platform, including but not limited to sports betting, live casino games, slot games, crash games, fishing games, and any promotional or bonus programs. We reserve the right to update these Terms at any time. Continued use of the platform after any modification constitutes acceptance of the revised Terms.

2 Eligibility Requirements

To open and maintain an account on ai78, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. Minors are strictly prohibited from accessing or using any service on this platform.
• You must be a resident of or physically located in a jurisdiction where online gambling is not prohibited by local law.
• You must have full legal capacity to enter into binding agreements under the laws applicable to you.
• You must not be registered on any self-exclusion list or have previously had an account terminated by ai78 for policy violations.
• You must provide accurate, truthful, and up-to-date registration information. False information may lead to account suspension and forfeiture of funds.

ai78 reserves the right to request identity verification documents at any time. Players who fail to complete KYC verification within a specified period may have their accounts restricted or closed and pending withdrawals held pending review.

3 Account Registration and Security

Each player is permitted to hold only one account on ai78. Opening duplicate or multiple accounts is strictly forbidden and will result in the closure of all associated accounts and forfeiture of any winnings or balances. Registration is free and requires submission of your full name, date of birth, email address, and contact details.

• You are solely responsible for maintaining the confidentiality of your login credentials. Never share your password with any third party.
• ai78 will never ask for your password via email, live chat, or phone. Any such request should be treated as fraudulent.
• You are responsible for all activity that occurs under your account, including unauthorized access resulting from your failure to secure your credentials.
• If you suspect unauthorized access to your account, contact our support team immediately at [email protected] so we can take prompt action to secure it.

ai78 reserves the right to close, suspend, or restrict access to any account at its sole discretion if it determines that the account is being operated in violation of these Terms, for fraudulent activity, or for any other risk-management reason deemed necessary to protect the integrity of the platform.

4 Deposits and Withdrawals

ai78 supports a range of locally trusted payment methods tailored for Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, and Islami Bank. All deposits and withdrawals are processed in Bangladeshi Taka (BDT). The following policies apply to all financial transactions on the platform:

• Minimum deposit: ৳500. Minimum withdrawal: ৳1,000. Maximum withdrawal limits may apply as notified by ai78 from time to time.
• Withdrawals are processed within 1–3 business days following successful KYC verification. Pending withdrawals may be held if additional verification is required.
• All deposits must come from a payment method registered in your name. Third-party deposits are strictly prohibited and may result in account closure.
• ai78 reserves the right to request proof of payment source before approving a withdrawal. This is part of our Anti-Money Laundering (AML) compliance procedures.

If a chargeback or reversal of a previously approved deposit is initiated by you or your payment provider, ai78 reserves the right to suspend your account, reverse any associated winnings, and pursue recovery of funds through appropriate legal channels.

5 Bonuses and Promotional Offers

From time to time, ai78 may offer welcome bonuses, reload bonuses, free spins, cashback promotions, and seasonal festival offers (for example, Eid, Pohela Boishakh, Puja, or BPL season promotions). All bonus and promotional offers are subject to the following general conditions:

• Each bonus offer carries its own specific wagering requirement (rollover). Unless stated otherwise, the standard wagering requirement is 20x the bonus amount before any associated winnings can be withdrawn.
• Bonuses are valid for 7 days from the date of issue unless a different expiry is specified in the promotion details. Expired bonus funds are forfeited automatically.
• Bonuses are only available to players who have completed the full KYC verification process. Unverified accounts are ineligible for promotional rewards.
• ai78 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if abuse or exploitation is suspected.
• Multiple account holders or players suspected of using coordinated bonus abuse strategies will have all associated accounts closed and bonuses forfeited.

ai78 is not responsible for any tax liability arising from bonus winnings or promotional payouts. Players are solely responsible for any applicable taxes in their jurisdiction.

6 Prohibited Activities

To maintain a fair, secure, and enjoyable environment for all players, ai78 strictly prohibits the following activities. Engaging in any of these will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Match fixing, collusion with other players, or any form of coordinated cheating in multiplayer games or sports betting markets.
• Using automated software, bots, artificial intelligence tools, or scripting programs to place bets, farm bonuses, or otherwise gain an unfair advantage.
• Money laundering, layering, or using the platform for any financial crime including funding or transferring proceeds of illegal activity.
• Accessing the platform from a jurisdiction where online gambling is explicitly prohibited by law, or using a VPN, proxy, or geolocation-masking tool to circumvent regional restrictions.
• Opening or operating accounts on behalf of another person, including allowing a third party to fund, control, or benefit from your registered account.

ai78 employs real-time fraud detection systems and manual review processes to identify prohibited activity. All confirmed violations are subject to permanent account closure and full forfeiture of balances, bonuses, and pending winnings with no recourse.

7 Intellectual Property

All content on the ai78 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, game software, and the compilation of all content — is the exclusive property of ai78 or its content and technology suppliers and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, modification, or public display of any content is strictly prohibited.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. Any other use requires prior written approval from ai78 management.

8 Limitation of Liability

To the fullest extent permitted by applicable law, ai78, its directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of funds, winnings, or data due to technical failures, server downtime, third-party payment processing errors, or force majeure events beyond ai78's reasonable control.
• Interrupted gameplay or delayed settlement of bets caused by internet connectivity issues, device incompatibility, or scheduled or emergency platform maintenance.
• Any decisions made by ai78 to void, cancel, or re-settle bets where a clear technical error, pricing mistake, or game malfunction has been identified and confirmed by our internal review team.

9 Privacy and Data Protection

ai78 is committed to protecting the personal information of all registered players. We collect, store, and process your data strictly for the purposes of account management, KYC verification, fraud prevention, customer support, and regulatory compliance. We do not sell, rent, or share your personal data with unauthorized third parties. For full details on how we handle your information, please review our Privacy Policy.

By registering on ai78, you consent to the collection and processing of your personal data as described in our Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team at [email protected].

10 Amendments to These Terms

ai78 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where feasible, notify registered users by email or in-platform notification. Your continued use of the platform following any revision constitutes your binding acceptance of the updated Terms.

We recommend that all players review these Terms periodically. If you disagree with any revision, you must cease using the platform immediately and contact support to arrange closure of your account and withdrawal of any remaining balance.

11 Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to online entertainment and gaming operations. In the event of any dispute arising between a player and ai78 relating to these Terms or any transaction on the platform, both parties agree to first attempt resolution through good-faith negotiation within 30 days of the dispute being raised in writing to [email protected].

ai78 operates as a safe and reliable platform committed to fair play and player protection. We apply industry-standard SSL encryption and fair play certification across all games provided on the platform. Nothing in these Terms limits any statutory rights you may have as a consumer under applicable law.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6). We aim to respond to all written enquiries within 24 hours.

Reach us by email at [email protected]. Please include your registered username and a clear description of your query to help us assist you as efficiently as possible.